Account Receivable (AR)

The Account Receivables follow up process includes following-up on outstanding claims with the insurance companies in order to reduce the payment processing time.

Evaluation of ageing accounts

Tracking the payments due and denials

Preparation of reports for client reference

We follow up to the T!

Consistent follow up and monitoring is the key, and our medical billers understand that. They track any unpaid insurance claim, manage patient’s collectible, and generate account receivable reports. They aggressively follow-up with insurance companies on all accounts and continuously monitors the ageing records. They are also competent to leverage advanced tools to accurately examine, correct, appeal, and re-file the claims.


Simply put, AR follow up process includes identifying patient accounts that require follow-ups and take the requisite action to collect unpaid/underpaid claims. While running AR follow up, the medical biller seeks information on the claims, status of appeals and reasons in cases where the claims have been denied. The purpose is to clear stranded claims and clear AR backlogs.

The AR follow up process helps in improving cash flow by efficiently managing insurance and patient accounts receivable.

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